Effective Date: 05-08-2025

We aim to ensure all transactions through Magic Pay are safe and seamless. However, in case of issues:

1. Payment Failures

• If a recharge or bill payment fails and the amount is debited, it will be auto-refunded within 3–7 working days to your original payment method.

2. Double Payments

• Accidental double payments will be verified and refunded after review, typically within 7 working days.

3. Refund Eligibility

• Refunds are only applicable for failed transactions.

• No refunds are provided for successfully processed payments, Glow Coin redemptions, or cashback credits.

4. Contact for Refund Support

If you need help, contact our support team:
📧 magicpay.care@gmail.com
📞+91 8861840240